2024 Winter Storm Recovery Overview

The Office of Emergency Management (OEM) is at the forefront of ensuring the safety and resilience of the Santa Clara County community. We remain steadfast, devoted to a core mission - safeguarding lives, protecting property, and preserving the environment. We strive for a culture where every resident, organization, and entity is prepared.

Earlier last week, the National Weather Service issued a Flood Watch for the entire Bay Area, effective from 4 p.m. Saturday, February 3, 2024 through 10 a.m. Monday, February 5, 2024. A Wind Advisory was also in effect for the Santa Clara Valley from 4 a.m. to 10 p.m. Sunday, February 4, 2024 with winds ranging between 30-40 mph and isolated gusts reaching 50 mph.

Santa Clara County actively monitored the storms expected in our area. We worked closely with our local and state partners, which included the National Weather Service, Cal OES, Valley Water, PG&E, and our 15 cities and towns, to coordinate emergency response efforts to ensure the safety of our community members.

Significant power outages have greatly impacted Santa Clara County. Community members with Durable Medical Equipment (DME) such as infusion pumps, lancet devices, nebulizers, oxygen equipment, etc., should call 211 for referrals to obtain portable charging devices.

2024 Winter Storm Damage Assessment Survey

2/9/24 Update:

The deadline to complete the survey has been extended to Sunday, February 11, 2024, at 11:59 p.m.

2/5/24:

The County is collecting damage estimate information for the storms starting on or after February 4, 2024. Santa Clara County community members are encouraged to take a voluntary damage estimate survey to let us know if their home, business, or other property was damaged by the storms. The deadline to complete the survey is 11:59 p.m. on Thursday, February 8.

The purpose of this survey is to collect estimated costs to calculate total damages throughout the Santa Clara County and for state and federal disaster assistance purposes.

Reporting damages to the County is voluntary. This survey is not a substitute for reporting damage to your insurance agency and does not guarantee state or federal disaster assistance.

By completing this survey, you give the County of Santa Clara permission to share your information with state, federal, and local government agencies and non-government organizations that may be able to provide disaster assistance.

Damage Assessment Survey

 

Resources & Services

City and Town Response Directory

Community members may find their City's storm prep, emergency preparedness and emergency services and resources by clicking on their city below.  

City of Campbell

City of Cupertino

City of Gilroy

City of Palo Alto

City of San Jose

City of Santa Clara

City of Sunnyvale

Important Phone Numbers

  • Santa Clara County Sheriff's Office Non-Emergency Line: (408) 299-2311

  • Santa Clara County 911 Communications Non-Emergency Line: (408) 299-3233

  • Office of Emergency Management: (408) 808-7800

  • Report power outages, electrical problems , or downed power lines to PG&E: 1 (800) 743-5000

  • County of Santa Clara, Mental Wellness: 9-8-8

  • Access the City of San Jose's Overnight Warming Locations
    HomeFirst Homeless Helpline:  (408) 539-2105
    Email: [email protected] 

  • Catholic Charities 
    Programs and Housing Services: (408) 273-7478

  • Call 2-1-1 United Way Bay Area for referrals to emergency resource and services.

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